The Toyota Witch Trials
March 10th, 2010
No one else seems to be saying it, so I will.
The hysteria about run-away Toyotas is driven by a xenophobic witch hunt.
There is nothing wrong with Toyota vehicles. They do not accelerate uncontrollably. Ever. There’s nothing wrong with the floor mats, electronics, etc. Claims to the contrary are lies.
I’m not going to focus on the engineering reasons why such claims are utterly unbelievable – the chance that the accelerator, brake, gearshift, and ignition all fail simultaneously in a way that allows acceleration and nothing else, then miraculously correct themselves afterward so that there is no sign of any flaw – is as close to zero as anything gets in this world.
It is interesting that Toyota is having these “problems” only in the United States. Not in Japan, China, or Thailand. Not in Australia or New Zealand. Not in the UK, not in Sweden, not in Spain, Germany, Russia, or Romania. Not in Nigeria, South Africa, Botswana, Uganda. Not in Canada. Just in the USA. Even though they sell the same cars in all these places.
And that all the publicity about deadly flaws in Toyota vehicles started in 2009, just after headlines like these:
Toyota Passes General Motors As World’s Largest Carmaker (Washington Post, January 21, 2009)
Toyota Ahead of G.M. in 2008 Sales (New York Times, January 22, 2009)
Toyota now the largest motor-car manufacturer of the world (BusinessWeek, April 11 2009)
I know what you’re thinking. Surely all the claims of malfunctioning cars, actual crashes, etc. can’t be simply made up by jingoistic Americans annoyed that the national champion has been bested by the yellow devils.
No. That’s not what I’m claiming.
There are something like 300 million cars in the USA. If each one is driven once a day, that’s 110 billion trips each year.
When a driver starts a car, there is some small but finite chance she’ll step on the gas by mistake when aiming for the brake. It’s happened to me, and to most people I’ve asked. Most of the time we notice and think “oops – wrong pedal”, and that’s the end of it.
But sometimes, rarely, people don’t notice. Instead they panic. They press harder on the gas, instead of pressing on the brake. They think they’re already pressing on the brake, and the car is going too fast. So they press harder. On the gas.
This doesn’t happen very often. But 110 billion trips/year. Maybe 20% of them in Toyotas. It does happen sometimes.
If the driver is on a highway, usually even if this happens the driver will think to turn off the ignition. Or put the car in neutral. But not always. Some people are just panicky and don’t think clearly in emergencies. Some are bad drivers. And even good drivers can have a bad day.
Eventually, one of two things happens – the car hits something or the driver figures out what happened and lets go of the gas. If there is a crash, the driver may very well believe afterward, in all honesty, that there was something wrong with the car. If there wasn’t an accident, the driver may have made a fool of themselves, caused someone else to have an accident, or got caught speeding. Most people are honest, and will admit they made a simple mistake. But 110 billion trips/year. Not everyone is honest.
This is exactly what happened with Audi in the early 1980s – a few reports made the media and confused or dishonest people suddenly had an excuse to blame someone else for their accidents. Or to sue for damages. There was nothing wrong with Audi’s cars, other than having the gas and brake pedals a little closer together than some drivers were used to. But sensation and terror sells advertising, and most people are stupid enough to believe everything they see in the media.
So – a few Toyota drivers make this kind of mistake, and blame it on the car (mostly in honest confusion). Happens all the time, to all makes and models of car.
But – Toyota Passes General Motors As World’s Largest Carmaker !! For the first time in 77 years!
Some in the media, and many in politics, are carrying a chip on the shoulder – America’s champion has been shamed and defeated by the hated Asian devils! So these claims are not ignored. They’re hyped. Toyota is killing people – their cars are deathtraps! Congressmen demand NHTSA investigations. Soon the CEO of Toyota is committing rhetorical hara-kiri in front of Congress and the TV cameras.
Of course, floor mats can get stuck. So can accelerator pedals. It happens to every make and model. But Toyota’s patient explanation that there is no problem doesn’t work. Reason never works when you’re in a witch hunt. So to protect their reputation and avoid even more expensive punishment, Toyota reluctantly negotiates a recall to glue down floor mats and grease accelerator pedals. Under duress – a sort of plea-bargain with the American government (which is unlikely to honor its end of the deal).
The technical term for the whole thing is bullshit.
[In the interest of full disclosure: I am a shareholder of Toyota Motor Corp. Also of Daimler AG and Honda Motor Co., both of which stand to gain sales from this garbage. As well, I own, among other vehicles, a Toyota Prius. Which I am not going to drag to the dealership for a shamanistic rain-dance to make the evil unintended-acceleration spirits go away.]
March 11th, 2010 at 12:45 am
From “The Wrath of Khan”:
KIRK: Khan, how do I know you’ll keep your word?
KHAN: Oh, I have given you no word to keep, Admiral. In my judgement, you simply have no alternative.
I thought the government was Khan here. The American government doesn’t have to honor its end of the deal because there is none.
March 12th, 2010 at 3:00 pm
Very well written and logical, but is all the evidence, research etc in yet ? Also what is youe source for”these “problems” only in the United States , not in China, Japan,Thailand … Spain, Germany … ” ? Euro
PDQ
March 12th, 2010 at 5:11 pm
Mr. Quint- You seem to be operating on the assumption that whatever the media says is presumed to be true, and that the burden of proof is on those who claim otherwise.
In my experience, exactly the opposite is correct – media claims, especially those involving sensation and supposed evildoers, should be presumed false unless supported by evidence.
The claim that Toyota vehicles are behaving in an unprecedented and near-miraculous manner, with simultaneous yet temporary failures of multiple independent systems that leave no trace afterward, is extraordinary. Extraordinary claims require extraordinary evidence.
I don’t think the burden is on me to show that other countries don’t experience similar problems with Toyotas at an above-baseline rate. I think the burden is on you, and those who make these claims, to show that they do.